Product DescriptionChase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.
Customer Reviews
Average Rating:
Rating: - College Textbook
Outdated edition still a bit pricey for some reason. But it is exactly what I purchased.
Rating: - Okay
This book seems to pretty good. My instructor that had us buy it for class has decided to not really use now though. But as far as I can tell it is pretty good book if you are interested in manufacturing.
Rating: - useful book
you should get the international addition. the hard cover was too heavy to carry to all the open book exams haha.
Rating: - Never used it
I didn't get a chance to use this book, dropped the class after I ordered it.
Rating: - Good book but lacking a little quality...
This is a very good book required by many MBA programs. The book contains much useful information with detailed analysis and examples. The biggest problem I have with this book is the use of the word "it." I find it hard to figure out what "it" is. "Rule 3. Merge Information-Processing Work into the Real Work That Produces the Information. This means that people who collect information should also be responsible for processing it. It minimizes the need for another group to reconcile and process ... Read More
- College Textbook
- Okay
- useful book
- Never used it
