Books : MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System, Second Edition (Pro-Certification)
Binding: Hardcover Dewey Decimal Number: 005 EAN: 9780735622272 ISBN: 0735622272 Label: Microsoft Press Manufacturer: Microsoft Press Number Of Items: 1 Number Of Pages: 944 Platform: No Operating System Publication Date: October 26, 2005 Publisher: Microsoft Press Sales Rank: 6753 Studio: Microsoft Press
Product DescriptionNow fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most—including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job.
Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services.
Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers—including pointers back to the book for further study. You also get a 120-day evaluation version of Windows XP software and other resources on the CD, making this kit an exceptional value and a great
Customer Reviews
Average Rating:
Rating: - Well done
Ordered, shipped (with usps), fast delivery ,good condition.
All is it should be.
Leopold
Rating: - Only text needed for test
This was the only book I bought before taking the test. I used the discount voucher included with the book and after studying for two weeks passed the Exam. I would highly recommend doing the exercises in the book as I needed to see the menus and paths to the options in order to answer the questions. Everything I needed was in the book; I just had to do the exercises over and over until I got familiar with the menus.
Rating: - Did not help me
This book did not help me much. I work as a Desktop Support Tech for a large business. Too many mistakes particularly when you use "Readiness Review Suite". I spent $50.00 for somebodies mistakes? I do not appreciate it! Finally, it is hard to find only one book to be on track.
Rating: - Decent XP Reference, Horrible Test Prep
I read through the book cover to cover, and as I took the mini-quizes at the end of each section I was answering just about every question correctly. I thought I was good to go. Then I put in the CD with the practice tests... boy was I wrong. The practice tests were asking questions that were never touched on in the book anywhere. I'd try to use the book to find the answer to a practice test question and there was no mention of it. The book was far more basic than the questions being asked on ... Read More
Rating: - Eighteen days
A little background history:
I am 48 yo and I am italian, so I am not really fluent in english language, however I can read it (although with some difficulties).
I am in search of a new job so I needed to get a recent qualification in the IT field.
I worked almost 5 years as a Desktop Support Technician before leaving my old firm (due to my pay dissatisfaction) in search for best opportunities.
Unfortunately the new job I got (although ways better payed) was physically too hard ... Read More
- Well done
- Did not help me
