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  Books : World-Class Customer Service: You Make a Difference!


Amazon.com's Price: $9.95
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Binding: Paperback
Dewey Decimal Number: 658
EAN: 9781887570107
ISBN: 1887570101
Label: Goals Inst
Manufacturer: Goals Inst
Number Of Pages: 72
Publication Date: November 14, 2007
Publisher: Goals Inst
Sales Rank: 1078504
Studio: Goals Inst



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Editorial Review:

Product DescriptionShort and simple, this little gem provides 7 Steps to Service They'll Remember. Chock full of Dos and Don'ts, tips, quotes, and stories to anchor each of the 7 steps. Includes a Customer Bill of Rights and an easy implementation plan so you can begin improving service immediately!


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