Rating:  - Be careful cases on this version of the book is different
Although the content in general is the same the case studies presented on this version of the book is different from the cases on the US version.
Rating:  - Don't let anyone fool you...
This is a GREAT textbook; excellent information on Operations Management, *INCLUDING* OM from a service perspective.
This is, however, the International edition. So, if you are using this as a text for a class you're taking in college, be careful. It is not exactly the same as the "regular" version. For instance, the page numbers are going to be different and it does not have the exact same cases in it.
So, I have to rely upon classmates or the non-international edition to make sure I've got the correct reading & case assignments.
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