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	Consumer Survey Report: Teen Music, 2003 by: Juliana Deeks, David Card, Anna Kanze, Corina Matiesanu November 05, 2004	Amazon.com's Price: $795.00 Prices subject to change.

	Customer Acquisition Online: Cultivating High-Quality Leads by: Belis Aksoy, Julie Ask, Michael Gartenberg, Anna Kanze July 13, 2005	Amazon.com's Price: $195.00 Prices subject to change.

	Driving Hotel Loyalty: Five Tactics for Improving Loyalty Programs by: Diane Clarkson, Zia Daniell Wigder, Anna Kanze January 07, 2005	Amazon.com's Price: $195.00 Prices subject to change.

	Holiday 2004 Forecast: Consumers Look to Internet for Inspiration and Planning by: Patti Freeman Evans, Anna Kanze, Corina Matiesanu, David Schatsky, Vikram Sehgal January 07, 2005	Amazon.com's Price: $195.00 Prices subject to change.

	Home Theater Demand: Consumers' Preferences Drive Marketing and Development of Competitive Products by: Jay Horwitz, Michael Gartenberg, Anna Kanze February 23, 2005	Amazon.com's Price: $195.00 Prices subject to change.

	Household Information: Magazines Risk Disintermediation by CPG Sites by: David Card, Zia Daniell Wigder, Anna Kanze February 23, 2005	Amazon.com's Price: $195.00 Prices subject to change.

	Jupiter Research Metrics: Customer Relationship Management, December 2003 by: David Daniels, Anna Kanze, Roger McLeary November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	JupiterResearch Consumer Survey Report: The State of Customer Service, 2003 by: Zachary McGeary, David Daniels, Anna Kanze, Corina Matiesanu November 05, 2004	Amazon.com's Price: $795.00 Prices subject to change.

	JupiterResearch Metrics: Customer Relationship Management, June 2004 by: Zachary McGeary, David Daniels, Anna Kanze, Roger McLeary November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	List Management: Calculating E-mail Address Valuations by: David Daniels, Zori Bayriamova, Anna Kanze November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

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