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	Jupiter Research Consumer Survey Report: Retail, 2003 by: Robert Leathern, Zori Bayriamova, Corina Matiesanu, David Schatsky November 05, 2004	Amazon.com's Price: $795.00 Prices subject to change.

	Jupiter Research Metrics: Customer Relationship Management, June 2003 by: David Daniels, Zori Bayriamova, Janis Kim, David Schatsky November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Jupiter Themes: Success Formulas for 2003 by: David Schatsky, David Card, Michael Gartenberg November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Key Performance Indicators for Lead Generation Web Sites by: Eric Peterson, David Schatsky November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Key Performance Indicators: Using Analytics to Drive Action by: Eric Peterson, Zori Bayriamova, Patti Freeman Evans, Monique Levy, Corina Matiesanu, David Schatsky November 05, 2004	Amazon.com's Price: $795.00 Prices subject to change.

	Knowledge Management: Tactics to Improve Contact Center Efficiencies by: David Daniels, Matthew Berk, David Schatsky November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Mainstream Shoppers: Examining Evolving Online Buyer Behavior and Demographics by: Robert Leathern, Zori Bayriamova, Corina Matiesanu, David Schatsky November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Managing a Global Web Presence: Tactics to Reduce Risk by: David Schatsky, Matthew Berk, Jared Blank, Monique Levy November 05, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Manufacturer Tactics: Evaluating the Online Opportunity by: Patti Freeman Evans, Marcia Loewenstein, David Schatsky November 08, 2004	Amazon.com's Price: $195.00 Prices subject to change.

	Market Forecast Report: Health, 2004 by: Monique Levy, David Schatsky, Vikram Sehgal November 05, 2004	Amazon.com's Price: $795.00 Prices subject to change.

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