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Books : Discovering the Soul of Service Discovering the Soul of Service
by: Leonard L Berry

May 04, 1999
 
Books : On Great Service: A Framework for Action On Great Service: A Framework for Action
by: Leonard L. Berry

April 01, 1995
List Price: $46.00
Amazon.com's Price: $39.10
You Save: $6.90 (15%)
Prices subject to change.
 
Books : Marketing Services: Competing Through Quality Marketing Services: Competing Through Quality
by: Leonard L. Berry

April 16, 2004
Amazon.com's Price: $16.95
Prices subject to change.
 
Books : Caroline, Caroline, What Are You Thinking? Caroline, Caroline, What Are You Thinking?
by: Ronald L. Leonard

September 28, 2007
Amazon.com's Price: $13.95
Prices subject to change.
 
Books : Bankers Who Sell: Improving Selling Effectiveness in Banking Bankers Who Sell: Improving Selling Effectiveness in Banking
by: Leonard L. Berry, Charles M. Futrell, Michael R. Bowers

1985-02
 
Books : Business Strategy and Retailing Business Strategy and Retailing
from: John Wiley & Sons
1987-04
 
Books : The combined effects of the physical environment and employee behavior on customer perception of restaurant service quality.(RESTAURANT MANAGEMENT): An ... Hotel & Restaurant Administration Quarterly The combined effects of the physical environment and employee behavior on customer perception of restaurant service quality.(RESTAURANT MANAGEMENT): An ... Hotel & Restaurant Administration Quarterly
by: Eileen A. Wall, Leonard L. Berry

February 27, 2007
Amazon.com's Price: $9.95
Prices subject to change.
 
Books : Como Descubrir el Alma del Servicio: Los Nueve Motores del Exito Empresario Sostenido Como Descubrir el Alma del Servicio: Los Nueve Motores del Exito Empresario Sostenido
by: Leonard L. Berry

October 01, 2001
Amazon.com's Price: $32.00
Prices subject to change.
 
Books : Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse. Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse.
by: Leonard L. Berry

October 01, 2000
 
Books : Harvard Business Review, April 2001 Harvard Business Review, April 2001
by: Tichy, Charan, Sebenius, Thomas, Berry, Egon, Noel M., Ram, James K., David A., Leonard L. Zehnder

October 01, 2000
Amazon.com's Price: $5.21
Prices subject to change.
 
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