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	Key Account Plans: The Practitioners Guide to Profitable Planning by: Lynette Ryals, Malcolm McDonald January 21, 2008	List Price: $49.99 Amazon.com's Price: $44.99 You Save: $5.00 (10%) Prices subject to change.

	Managing Customers Profitably by: Lynette Ryals January 27, 2009	List Price: $60.00 Amazon.com's Price: $54.65 You Save: $5.35 ( 9%) Prices subject to change.

	Cranfield Research Report Business Case for Customer Relationship Management (Financial Times Series) by: Simon Knox, Lynette Ryals, Stan Maklan June 27, 2000

	Customer Relationship Management: Perspectives from the Market Place by: Simon Knox, Stan Maklan, Adrian Payne, Joe Peppard, Lynette Ryals December 18, 2002	Amazon.com's Price: $62.95 Prices subject to change.

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